One Medical is teaming up with a $23 billion health system as it works to reinvent how you visit your doctor

One Medical doctors at a gathering at the company’s San Francisco headquarters.

Courtesy One Medical

  • One Medical is teaming up with Providence St. Joseph Health to link its primary care clinics into a health system.
  • The idea is to partner with the health system to offer services that go beyond the scope of primary care, such as visits during pregnancy.
  • The partnership will be available to One Medical members in Seattle and Los Angeles.

One Medical, a startup medical group that aims to make it easier for patients to see their doctors, is teaming up with a big hospital system, as lines blur between tech upstarts and old-school healthcare providers.

The company is working with Providence St. Joseph Health, a West Coast-based health system with 51 hospitals that made $23 billion in revenue in 2017. The idea is to to offer services that go beyond primary care but can often be done by a primary-care doctor, as well as give One Medical users access to the larger health system.

One Medical charges individuals a flat fee of $199 a year for unlimited same-day visits with a doctor or other care provider. Increasingly, the company is striking deals with big companies to offer the service to their workers.

One Medical got a $350 million investment from Carlyle Group last year, and now offers care in nine cities.

One Medical is increasingly partnering with established healthcare providers to help patients get more types of healthcare. In San Diego, where the company is planning to open offices, its partnering with UC San Diego Health, for instance.

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One example of services that could be offered in the partnership: One Medical has been working with obstetricians to manage some of the healthcare visits associated with pregnancy. Instead of having to go to the ob-gyn office for routine checkups, those visits could happen at a One Medical office that may be more convenient.

“Our partnership with Providence St. Joseph will enable us to better coordinate primary and specialty services for our patients, communicating directly with the doctors at PSJH when One Medical members require additional clinical services,” One Medical CEO Amir Rubin told Business Insider in an emailed statement.

Providence announced the collaboration on Tuesday at the J.P. Morgan Healthcare Conference in San Francisco. The partnership is part of Providence’s strategy to disrupt itself before others get the chance to.

For instance, the health system has been turning to its high-tech neighbors for executive hires over the last five years as it works to improve its operations, bringing on executives like Martin, who comes from Amazon, as well as Microsoft veterans. The hope is to use technology to make the health system run smoother, whether that’s through primary-care scheduling or making a better internal directory.

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Primary Care
Providence St. Joseph Health
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